Privacy Policy

This Privacy Policy explains how SeasonalBots collects, uses, stores, shares, and protects personal data when you interact with our Discord bots, website, dashboard, Premium services, support systems, and related services.

SeasonalBots includes services such as HalloweenBot, ChristmasBot, EasterBot, and other current or future products operated as part of the SeasonalBots platform.

SeasonalBots is operated by NodeByte LTD. References to "SeasonalBots", "we", "us", or "our" in this policy refer to the SeasonalBots services and their operator as applicable.

NodeByte LTD is responsible for the processing of personal data described in this Privacy Policy where it acts as the applicable data controller.

Some third-party services used by SeasonalBots may process information independently under their own privacy policies, or process information on our behalf where appropriate.

If you have questions about how your personal data is processed, you can contact us at privacy@seasonalbots.com.

The information we process depends on which SeasonalBots services and features you use.

Information may be collected when you:

• Use or interact with a SeasonalBots Discord bot.
• Sign in to SeasonalBots using Discord.
• Use the SeasonalBots website or dashboard.
• Configure a bot or Discord server.
• Purchase or manage a Premium subscription.
• Submit a form, application, report, or support request.
• Interact with features that require information to perform the action you requested.

Some technical information may also be generated automatically when our systems process a request or interaction.

We may process information to:

• Provide, operate, and maintain SeasonalBots.
• Authenticate users and maintain account sessions.
• Provide Discord bot functionality.
• Manage dashboard permissions and server access.
• Save server and bot configuration.
• Operate events, games, inventories, scores, and other bot features.
• Provide and manage Premium subscriptions.
• Process and reconcile subscription information.
• Provide customer support.
• Investigate bugs and technical problems.
• Maintain service reliability and security.
• Detect, investigate, and prevent abuse or fraud.
• Send important service or account communications.
• Improve SeasonalBots features and user experience.
• Comply with applicable legal obligations.

Where UK GDPR or another applicable data protection law requires a legal basis for processing, the basis we rely on will depend on the information and why it is being processed.

SeasonalBots uses cookies and similar browser technologies for purposes including authentication, security, preferences, consent management, and website functionality.

We may also use browser storage technologies such as localStorage and sessionStorage for appropriate website and dashboard functionality.

Optional technologies that require consent are only used in accordance with your cookie preferences where applicable.

You can learn more about these technologies and how to manage them in our Cookie Policy.

SeasonalBots does not sell your personal data.

Information may be shared with service providers or other parties where reasonably necessary to operate SeasonalBots, provide a requested service, process payments, protect our services, or comply with legal obligations.

This may include:

• Discord for Discord platform functionality.
• Payment providers such as Stripe.
• Hosting and infrastructure providers.
• Database, storage, and caching providers.
• Email or communication providers.
• Error monitoring and service reliability providers.
• Professional advisers where reasonably necessary, such as legal or accounting advisers.
• Government, regulatory, or law-enforcement authorities where disclosure is legally required.

We may also share information where you have requested or authorised us to do so.

We use reasonable technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure, loss, or destruction.

Measures may include access controls, authentication, encryption in transit where appropriate, restricted administrative access, infrastructure security, monitoring, and other safeguards appropriate to the services we operate.

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including where necessary to:

• Provide SeasonalBots services.
• Maintain accounts and server configurations.
• Manage subscriptions and payments.
• Provide support and resolve disputes.
• Maintain security and prevent abuse.
• Enforce our agreements.
• Satisfy legal, accounting, regulatory, or reporting requirements.

Retention periods can vary depending on the type of information and the reason it is processed.

Information may be deleted, anonymised, or retained for a longer period where required or permitted by applicable law.

Depending on where you live and the circumstances of the processing, you may have rights relating to your personal data.

These may include the right to:

• Request access to personal data we hold about you.
• Request correction of inaccurate personal data.
• Request deletion of personal data in certain circumstances.
• Request restriction of processing in certain circumstances.
• Object to certain types of processing.
• Request portability of eligible personal data in certain circumstances.
• Withdraw consent where processing is based on your consent.

These rights are not absolute and may be subject to exemptions or other conditions under applicable law.

To make a privacy request, contact privacy@seasonalbots.com.

You may request deletion of eligible personal data by contacting our privacy team.

Before completing a request, we may need to verify your identity or confirm that you are authorised to make the request.

Some information may need to be retained after a deletion request where required for legal compliance, payment records, fraud prevention, dispute resolution, security, or another lawful purpose.

SeasonalBots uses online infrastructure and third-party providers, which means personal data may be processed or stored in countries outside the country in which you live.

Where applicable data protection law requires safeguards for an international transfer, we take appropriate steps to use recognised safeguards or another lawful transfer mechanism.

SeasonalBots is designed for use alongside Discord and is not intended to be used in a way that violates Discord's applicable age requirements.

We do not knowingly seek to collect personal data from children who are not permitted to use the relevant services.

If you believe that a child has provided personal data to SeasonalBots in circumstances where they should not have done so, contact privacy@seasonalbots.com so that we can investigate and take appropriate action.

SeasonalBots integrates with or relies upon third-party services to provide parts of our platform.

These services may process information under their own terms and privacy policies where they act independently from SeasonalBots.

Interacting directly with a third-party service may therefore be subject to that provider's own privacy practices.

We may update this Privacy Policy as SeasonalBots develops, as our processing activities change, or where updates are required for legal, regulatory, security, or operational reasons.

The "Last updated" date at the top of this page will be changed when this policy is updated.

Where changes are significant, we may provide additional notice through our website, dashboard, Discord communities, or another appropriate communication method.