Premium Terms

Terms and conditions relating to SeasonalBots Premium subscriptions and paid services.

SeasonalBots Premium

Premium Terms

Last updated: August 30th, 2026

These terms apply when you purchase or use a SeasonalBots Premium subscription or another paid SeasonalBots service.

About these terms

These Premium Terms apply to paid subscriptions, Premium plans, and other paid features provided as part of SeasonalBots and operated by NodeByte LTD.

By purchasing, activating, or using a Premium subscription, you agree to these Premium Terms in addition to the SeasonalBots Terms of Service and Privacy Policy.

If there is a conflict specifically relating to a Premium subscription or paid feature, these Premium Terms apply to that Premium-specific matter.

Purchasing Premium

The available Premium plans, billing periods, prices, and included features are shown before you complete your purchase.

You are responsible for reviewing the plan, price, billing period, selected Discord server or service, and any other purchase information before completing checkout.

Completing a Premium purchase does not transfer ownership of SeasonalBots software, services, branding, or intellectual property. Your purchase provides access to the applicable Premium features for the duration of your subscription.

Billing & payments

Premium subscription payments are processed through Stripe or another payment provider identified during checkout.

By starting a paid subscription, you authorise the applicable payment provider to charge your selected payment method for the amount shown during checkout and for subsequent renewal payments where recurring billing applies.

Prices and billing periods are displayed before payment is completed. Any applicable discounts or promotional offers will normally be reflected during checkout.

Your bank, card provider, or payment provider may apply additional fees, currency conversion charges, or other costs outside SeasonalBots' control.

Automatic renewals

Unless otherwise stated at checkout, recurring Premium subscriptions automatically renew at the end of each billing period until cancelled.

Renewal payments are normally charged using the payment method associated with your subscription.

You should cancel your subscription before its next renewal date if you do not want it to renew for another billing period.

Your subscription management or billing page may display your current billing period and next renewal date where this information is available.

Cancellation

You may cancel a recurring Premium subscription at any time through the available subscription management or billing controls.

Unless otherwise stated, cancelling prevents future renewal charges but does not immediately remove Premium access. Premium will normally remain active until the end of the billing period you have already paid for.

Once that billing period ends, the affected server or service will return to the features available without the Premium subscription unless another active entitlement applies.

Cancelling a subscription does not automatically create a refund for the remaining portion of the current billing period.

Failed or overdue payments

If a subscription payment fails, the payment provider may retry the payment or request that you update your payment information.

Premium access may be limited, suspended, or removed if a payment remains unsuccessful or a subscription becomes unpaid.

Restoring a valid payment method or successfully completing an outstanding payment may restore Premium access where the subscription remains eligible.

Refunds

Refund requests are considered on a case-by-case basis, subject to any rights you may have under applicable consumer law.

We may consider refunds in circumstances such as accidental duplicate purchases, confirmed billing errors, or other exceptional situations where a refund is appropriate.

Cancelling a subscription does not by itself entitle you to a refund for time remaining in an existing billing period.

If you believe you have been charged incorrectly, contact us at billing@seasonalbots.com so we can investigate the payment.

Chargebacks & payment disputes

If you do not recognise a payment or believe you have been charged incorrectly, we encourage you to contact us before opening a chargeback or payment dispute so that we have an opportunity to investigate.

Where a chargeback, reversal, or payment dispute is opened, Premium access associated with the disputed transaction may be suspended while the matter is investigated.

Fraudulent use of payment disputes or deliberate payment abuse may result in restrictions on future purchases or account access where appropriate.

Server-based Premium

Where a Premium subscription is sold for a Discord server, the subscription is associated with the server selected or identified during activation.

A server-based Premium subscription does not automatically provide Premium benefits to every Discord server owned or managed by the purchaser.

You should ensure that you select the correct server when purchasing or activating Premium.

SeasonalBots may provide a way to transfer an entitlement to another eligible server in some circumstances. Transfers are not guaranteed and may be subject to restrictions designed to prevent abuse.

Premium plans

SeasonalBots may offer multiple Premium plans with different features, limits, prices, or billing periods.

The features included with your subscription are determined by the plan you selected and the information presented at the time of purchase.

Where plan upgrades or downgrades are available, changes may affect billing immediately or from a future billing period depending on the option presented when the change is made.

Discounts & promotional offers

SeasonalBots may occasionally offer promotional pricing, discount codes, introductory offers, or other Premium promotions.

Promotions may have additional conditions including expiry dates, eligible plans, usage limits, account restrictions, or restrictions on combining multiple offers.

Unless explicitly stated otherwise, a promotional price does not guarantee that the same discounted price will apply to future renewal periods.

We may reject or withdraw a promotional offer where we reasonably believe it has been obtained or used fraudulently or contrary to its stated conditions.

Premium features

SeasonalBots is continuously developed, so Premium features may evolve over time. Features may be added, improved, redesigned, replaced, or discontinued.

We will aim to avoid changes that unnecessarily reduce the overall value of an active paid service, but individual features are not guaranteed to remain unchanged permanently.

Some functionality may also depend on Discord, payment providers, hosting providers, APIs, or other third-party services outside our direct control.

Beta, preview & experimental features

Some Premium plans may provide access to beta, preview, experimental, or early-access features.

These features are still under development and may contain bugs, experience downtime, change significantly, or be removed before a wider release.

Access to an experimental feature does not guarantee that the feature will become permanently available or remain part of a particular Premium plan.

Service availability

We aim to keep SeasonalBots and Premium features reliable and available, but purchasing Premium does not provide a guarantee of uninterrupted uptime or error-free operation.

Availability may be affected by scheduled maintenance, emergency maintenance, software updates, security incidents, third-party outages, Discord availability, infrastructure failures, or other circumstances.

Where practical, information about significant service incidents or planned maintenance may be published through SeasonalBots' service status channels.

Abuse & fraud

Premium does not exempt users or servers from the SeasonalBots Terms of Service or other applicable rules.

We may suspend or terminate Premium access where we reasonably believe that a subscription was obtained fraudulently, is being used for payment abuse, or is connected to serious or repeated violations of our Terms of Service.

Where possible and appropriate, we may provide information about the reason for an enforcement action.

Changes to these terms

We may update these Premium Terms as SeasonalBots, our Premium plans, payment systems, or applicable requirements change.

The "Last updated" date at the top of this page will be changed when these terms are updated.

Where a change is significant, we may provide additional notice through SeasonalBots or another appropriate communication method.

Premium or billing question?

Contact our billing team if you need help with a subscription, payment, cancellation, or refund request.

billing@seasonalbots.com