Need a hand?We're here to help.
Whether something isn't working, you need help configuring a bot, or you have a question about your account, we'll help point you in the right direction.
Choose the right way to reach us.
For most bot questions, Discord is the quickest place to start. For account, billing, business, or private matters, send us an email instead.
Checking the FAQ and service status first can often get you back up and running without waiting for a response.
Discord Support
The best place for quick questions, bot help, configuration advice, and support from our team and community.
Email Support
Contact NodeByte LTD for billing, account, business, privacy, or detailed support enquiries that are better handled privately.
A few quick checks can save some time.
Check permissions
Make sure the bot has the Discord permissions required for the feature you're trying to use.
Check service status
Check whether SeasonalBots or one of its dependencies is currently experiencing an incident.
Check the FAQ
Common setup and configuration questions may already have a quick answer below.
Frequently asked questions.
Quick answers to some of the questions we're asked most often.
Talk to the SeasonalBots team.
If you couldn't find what you need above, join our Discord server and tell us what's going on.