---
title: "Troubleshooting HalloweenBot"
description: "Fix common command, permission and audio problems."
order: 1
---

# Troubleshooting HalloweenBot

## Slash commands are missing or do not respond

- Confirm HalloweenBot is in the server and online.
- Check the channel permits the bot to view and send messages.
- Try `/help` or `/checkperms`.
- Check whether the command has a cooldown.

## A settings command says you lack permission

`/setup`, `/levels`, `/welcome` and `/seteventconfig` require **Manage Server**. Ask a server manager to review the configuration.

## The daily countdown is not posting

Check the feature is enabled, the selected channel is correct, and the timezone and scheduled time are set as intended. See [daily countdown](../features/daily-countdown.md).

## Halloween Radio is silent

Join a voice channel, confirm **Connect** and **Speak** permissions, and check playback controls. See [Radio & soundboard](../features/radio-and-soundboard.md).

## Ghostbuster cannot find a target

The bot needs access to eligible recent messages, including **Read Message History** and **Add Reactions**.

## I can't open a support ticket

Enable direct messages from HalloweenBot and retry `/support`.

## Could this be an outage?

Run `/status` or check [SeasonalBots Status](https://status.seasonalbots.com/).

If none of these steps help, see [Getting help](getting-help.md).